Operating 7 Fuel Depots, and 3 Major Lubricant Distribution Centres the company prides itself on the service level and warehousing/stock-keeping solution it offers its customers. Owning in excess of 20 heavy duty delivery vehicles and 15 LDV’s the company sets a benchmark in Logistics and operating efficiency.
Lubeco is a fully committed, functional Shell Lubricants supplier. Our goal and aim is to supply and assist Global and national customers with best practice solutions. We aim to become a partner in the current operation and all future operations planned by our customers.
Strive not to be a success, but rather to be of value.
Here is a simple but powerful rule: always give people more than what they expect to get.
Customer service is an opportunity to exceed your customer's expectations.
Know what your customers want most and what your company does best. Focus on where those two meet.
Just because something doesn't do what you planned it to do doesn't mean it's useless.
Ongoing support is provided by in-house tribologists, Shell Technical personnel and of course the vast experience within our midst, specifically targeting the mining, transport, marine and agricultural sector’s needs.
Initiating the LubeAnalyst program through LubeExpert we also strive to make the turnaround time for results of lube sampling shorter which will increase the capability to attend to preventative maintenance of customers machines and equipment much quicker.
We have dedicated DFLTS (Distributor Front Line Technical Services) that work very close in conjunction with the customer’s technical and maintenance personnel.